Chief Technology Officer

2 weeks ago


Chesapeake, Virginia, United States Phoenix Group of Virgina, Inc. Full time
Position Overview

The Chief Technology Officer at Phoenix Group of Virginia, Inc. will play a pivotal role in managing the IT department, encompassing Help Desk operations, Network Administration, Hardware Management, Software Oversight, and Vulnerability Mitigation. This leadership position is crucial for aligning technology strategies with the broader business objectives of the organization.

Core Responsibilities:

  • Lead and supervise the Help Desk team to ensure prompt resolution of user inquiries and technical issues.
  • Formulate and execute networking plans to maintain a secure, dependable, and scalable network framework.
  • Guarantee that all hardware and software systems are consistently maintained and updated to enhance system reliability and performance.
  • Oversee software licensing and ensure adherence to vendor agreements.
  • Design and implement strategies for software deployment and patch management.
  • Conduct vulnerability assessments and manage remediation processes.
  • Administer the IT budget, ensuring all technology-related expenses remain within the allocated limits.
  • Identify and adopt innovative technologies that can enhance operational efficiency and productivity.
  • Collaborate with various departments to assess technology requirements and improvement opportunities.
  • Ensure robust security measures are in place to protect company data and systems from cyber threats.
  • Develop and enforce disaster recovery and business continuity strategies.
  • Document, communicate, and enforce all IT policies and procedures.

Required Qualifications:

  • Bachelor's degree in Computer Science or a related discipline.
  • Over 10 years of experience in IT leadership, focusing on Help Desk, Networking, Hardware, Software, and Vulnerability Management.
  • Demonstrated success in crafting and executing technology strategies that align with business objectives.
  • Exceptional communication and leadership capabilities.
  • Strong project management expertise, with the ability to juggle multiple initiatives simultaneously.
  • Robust analytical and problem-solving abilities.
  • Familiarity with cybersecurity best practices and compliance standards.
  • Proven ability to collaborate effectively with cross-functional teams and senior leadership.
  • Experience in managing IT financial resources.

Reporting Structure:

This position reports directly to the COO/CISO.

Work Environment:

The role is based in an office setting equipped with standard office technology. Occasional travel may be necessary, and work hours may vary based on organizational needs.



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