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Sales Manager for Bookstore and Resource Center
2 months ago
The Sales Manager will embody the core principles of The King Center, promoting its vision and objectives while fostering a culture of nonviolence. This role is essential in guiding the Bookstore and Resource Center team towards achieving sales targets and enhancing customer experiences.
Key Responsibilities:- Promote Nonviolence: Acquire and share knowledge about The King's Center's Nonviolence 365 program and its foundational principles.
- Brand Representation: Uphold a professional demeanor to enhance the visibility and reputation of The King Center.
- Team Collaboration: Build strong relationships with staff to support the organization's goals.
- Customer Service Excellence: Ensure a superior shopping experience by treating all customers with respect and dignity.
- Sales Leadership: Actively engage on the sales floor to inspire and guide the team.
- Staff Development: Recruit, train, and mentor sales associates to achieve high performance.
- Operational Oversight: Manage daily operations, ensuring the security of cash and inventory.
- Sales Analysis: Monitor and analyze sales data to inform strategic decisions.
- 3-5 years of experience in retail management.
- Strong background in customer service and sales.
- Ability to lead a team in a fast-paced environment.
- Excellent communication and organizational skills.
- Experience with retail management software.
- Ability to manage multiple projects effectively.
- Visual merchandising experience.
- Understanding of diverse cultural backgrounds.
The ideal candidate will possess a deep understanding of Dr. King's teachings and a commitment to the principles of nonviolence, contributing to the mission of the Martin Luther King Jr Center for Non Violent Social Change.