Refugee Program Coordinator

7 days ago

Colchester, Vermont, United States U.S Comm for Refuge Full time
Job Summary

We are seeking a highly motivated and detail-oriented Program Coordinator to join our team at the U.S. Committee for Refugees and Immigrants (USCRI). The successful candidate will be responsible for leading our programming to support newly arrived refugees, including outreach and educational activities, and coordinating our PC ICM team.

Key Responsibilities
  • Provide supervision, training, and support to PC ICM team members;
  • Care coordination with health and mental health providers, and other service providers;
  • Promotion of health equity and access to services for refugees, asylees, and immigrants;
  • Conduct health outreach and provide information, education, and referrals on pressing or emergent health concerns;
  • Provide enhanced orientations to the local health and mental health systems;
  • Schedule follow-up client appointments with primary care providers and specialists, as needed;
  • Accompany clients to appointments, as needed;
  • Assist clients in understanding and following treatment plans developed by their health and/or mental health care provider(s). Provide education, support, and counseling to individuals with complex medical needs, and their families, as appropriate;
  • Represent USCRI and provide advocacy for USCRI clients at health-related meetings;
  • Maintain case files, collect program data, and submit written reports as required;
  • Develop and maintain close working relationships with the Department of Health, Department of Mental Health, State Refugee Health Coordinator, and other state, regional, and local service providers;
  • Perform other job-related duties as assigned by supervisor and Field Office Director.
Requirements
  • Bachelor's degree in social work, counseling, public health, psychology, or a relevant field;
  • Master's degree in social work, public health, psychology desired;
  • Fluency in English required and proficiency in another language preferred (e.g. Arabic, Dari, French, Kiswahili, Pashto, and Somali);
  • Prior experience providing case management or related services to refugees, asylees, and other immigrants preferred;
  • Excellent interpersonal skills, including ability to communicate and build lasting relationships and partnerships;
  • Ability to organize, prioritize, supervise others, and work independently as well as in collaboration with others;
  • Proficient in Microsoft Office, specifically Word, PowerPoint, and Excel and database programs as required;
  • Highly adaptable and flexible with the ability to multi-task and prioritize in a demanding work environment;
  • Must have a valid state-issued driver's license, automobile insurance, clean driving record, and reliable personal transportation;
  • Must pass a criminal background check and other screening requirements;
  • Ability to travel locally as required;
  • Demonstrated support of USCRI's values by exhibiting respect for others, maintenance of confidential information, and an appreciation of a multicultural workplace.
Training and Development
  • Satisfactory completion of USCRI's Orientation and Training;
  • Complete additional training as identified by supervisor(s) or Human Resources, including specialized work-specific seminars and certifications.
Physical Demands

The successful candidate will be required to use manual dexterity, tactile, visual, and audio acuity. The position will also require the use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands. Occasional lifting (up to 25 pounds), bending, pulling, and carrying may also be required.

Equal Employment Opportunity

U.S. Committee for Refugees and Immigrants is an equal opportunity employer. We maintain a policy of equal employment opportunity without regard to race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, domestic partnership status, marital status, physical or mental disability, AIDS/HIV status, age, political affiliation, genetic information, veteran status or any other characteristic protected by applicable law.

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