Phone Support Representative

4 days ago


Reno, Nevada, United States Alphabe Insight Full time

We are looking for a skilled Phone Support Representative to join our customer service team at Alphabe Insight. As a critical part of our support staff, you will be responsible for handling incoming and outgoing calls from clients.

Job Requirements
  • Promptly and efficiently handle all incoming and outgoing calls.
  • Provide accurate and relevant information to customers about our products and services.
  • Effectively resolve customer complaints and concerns through active listening and problem-solving.
  • Maintain accurate records of customer interactions in our database.
  • Foster strong relationships with customers by following up on their issues.

To succeed in this role, you must have excellent communication skills, a pleasant phone demeanor, and the ability to multitask effectively.

The compensation package for this position includes a competitive salary of $45,000 - $60,000 per year, comprehensive health insurance, paid time off, and opportunities for professional growth.



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