Warehouse Marketing Representative

3 weeks ago


Reno, Nevada, United States Affinity Development GroupCostco Auto Program Full time
Role Description

The Warehouse Marketing Representative will play a key role in promoting the Costco Auto Program by creating and maintaining vehicle display schedules, coordinating and promoting OEM events, and providing ongoing support to warehouse and dealer contacts.

Key Responsibilities:

  • Create and maintain all motor vehicle and unit display schedules for assigned warehouses and dealerships
  • Coordinate and promote OEM events with warehouse and dealer contacts
  • Maintain declined dealer display requests and follow-up to reschedule as needed
  • Ability to overcome objections with thoughtful responses
  • Administer training to new Vehicle Display Contacts on all processes and procedures related to display
  • Answer incoming calls in a friendly, tactful manner providing complete and accurate information
  • Maintain working knowledge of program operations
  • Maintain detailed records of dealer and warehouse communications in database
  • Maintain strong communication with WMS Managers, Leadership, staff and all other departments.
  • Attend weekly team meetings
  • Potential to assist other departments in seasonal projects
  • Reviewing daily workload reports and managing duties based on priority
  • Gather and review supporting documents related to vehicle damage/incident reports

Requirements:

  • 2 years of Customer service or administrative experience
  • Able to communicate professionally with all levels of management both internally and externally
  • Excellent follow-up, relationship building and interpersonal skills.
  • Excellent phone conduct and handling (phone sales experience is a plus)
  • Detail-oriented; able to multi-task and organize.
  • Ability to speak or present in small groups as needed
  • Friendly demeanor & positive attitude.
  • Self-motivated, takes initiative and must be able to work independently with minimal supervision.
  • Continually strives to improve skills and knowledge.
  • Excellent written and verbal communication skills.
  • Must be a team player and work well with others.
  • Must be flexible, adaptable to change and adjust priorities based on business needs.
  • Must be able to meet deadlines.
  • Proficiency in MS Office (Outlook, Word, Excel) and working knowledge of the internet.

Estimated Salary: $55,000 - $75,000 per year, depending on location and experience.



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