IT Support Specialist

4 days ago


Sacramento, California, United States DCI Donor Services Full time
About the Role

DCI Donor Services is seeking a highly skilled IT Analyst to join our team. As a key member of our technical operations team, you will be responsible for the ongoing operation, support, and improvement of our laptops, applications, servers, networks, and technical systems.

Key Responsibilities
  • Field and prioritize multiple Help Desk requests, create and close out tickets, and document solutions.
  • Assist in the administration, contracts, licensing, and inventory of laptops, applications, servers, networks, and technical systems.
  • Act as a resource and engage DCIDS staff in developing and implementing application and technological process changes at a staff level.
  • Provide individual and group instruction or training, as needed.
  • Maintain a working knowledge of industry standards to recommend and update information systems policies, procedures, diagrams, and documentation.
  • Provide excellent customer service to all staff and work without direct supervision to handle internal customer issues.
Requirements
  • Information Technology related associate's degree or equivalent work experience.
  • 3+ years hands-on IT experience supporting servers, desktops, laptops, and systems in a business environment.
  • 3+ years of experience installing, configuring, and troubleshooting PC and server operating systems (MS Windows, Office).
Preferred Qualifications
  • Installing, configuring, and troubleshooting Windows operating systems.
  • Office 365 Administration (Exchange, SharePoint, Teams, Azure Active Directory).
  • Windows Server.
  • Technical service experience.
  • IP Networking Knowledge (VLANS, subnets, routing).
  • Administering enterprise-level Anti-Virus systems.
  • Administering Windows updates.
  • Build and deploy images for computer deployment.
  • Active Directory (security, group policy, federation).
What We Offer
  • Up to 176 hours of PTO your first year.
  • Up to 72 hours of Sick Time your first year.
  • Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage.
  • 403(b) plan with matching contribution.
  • Company-provided term life, AD&D, and long-term disability insurance.
  • Wellness Program.
  • Supplemental insurance benefits such as accident coverage and short-term disability.
  • Discounts on home/auto/renter/pet insurance.
  • Cell phone discounts through Verizon.
  • Monthly phone stipend.

  • IT Support Specialist

    4 weeks ago


    Sacramento, California, United States State of California Full time

    Position Overview: The IT Support Specialist operates under the general guidance of an IT Supervisor II, providing essential support for business functions within the organization. Key Responsibilities: The specialist is responsible for delivering both administrative and technical assistance related to printers, desktop computers, laptops, and tablets....


  • Sacramento, California, United States Paramount Unified School District Full time

    Job Title: IT Support SpecialistCBS Sacramento is seeking a highly skilled and energetic IT specialist to join their team. As an IT Support Specialist, you will be responsible for providing technical support to users, maintaining network and computer systems, and acting as a first and second-tier IT support in an enterprise environment.Key...


  • Sacramento, California, United States Georgia IT Inc Full time

    Automation SpecialistGeorgia IT Inc is seeking an experienced Automation Specialist to join our team. As an Automation Specialist, you will be responsible for delivering large-scale automation projects, covering multiple segments, and ensuring timely completion of testing coverage as per project specifications.Key Responsibilities:Plan and execute automation...

  • IT Support Specialist

    2 weeks ago


    Sacramento, California, United States Department of Transportation Full time

    Job Summary:The Department of Transportation is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will provide technical support and assistance to our employees, ensuring that our technology infrastructure runs smoothly and efficiently.Key Responsibilities:Provide technical support and assistance to employees,...


  • Sacramento, California, United States Gpac Full time

    Paralegal Support Specialist RoleWe are seeking a meticulous Paralegal Support Specialist to become a valuable member of our organization. The successful candidate should possess exceptional communication abilities, a solid understanding of legal protocols, and proficiency in managing administrative responsibilities.Qualifications for Paralegal Support...

  • Automation Specialist

    2 weeks ago


    Sacramento, California, United States Georgia IT Inc Full time

    Job Title: Automation SpecialistJob Summary:Georgia IT Inc is seeking an experienced Automation Specialist to join our team. As an Automation Specialist, you will be responsible for delivering large-scale automation projects, covering multiple segments, and working under the direction of a QA automation Lead.Key Responsibilities:Automation Point of Contact...


  • Sacramento, California, United States Paramount Unified School District Full time

    Job Title: IT Support SpecialistCBS Sacramento is seeking a highly skilled and energetic IT Support Specialist to join their team. As a key member of the IT department, you will be responsible for providing technical support to users, maintaining network and computer systems, and acting as a first and second-tier IT support in an enterprise...


  • Sacramento, California, United States HonorVet Technologies Full time

    Job Title: IT System Support SpecialistJob Summary:HonorVet Technologies is seeking an IT System Support Specialist to join our team. The successful candidate will be responsible for receiving, reviewing, tracking, troubleshooting, and resolving trouble reports related to system/application requests for County systems or routing them to the appropriate...

  • Support Specialist

    3 days ago


    Sacramento, California, United States State of California Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Support Specialist to join our team at the State of California. As a Support Specialist, you will play a critical role in ensuring the smooth operation of our office by performing a variety of administrative tasks.Key ResponsibilitiesProcess and review contract documents, including scanning and...

  • IT Support Specialist

    4 weeks ago


    Sacramento, California, United States Terrapin Technology Group Full time

    Job OverviewPosition: IT Support SpecialistBecome a vital member of our IT consultancy team at Terrapin Technology Group, where you will address help desk inquiries, server management, and network support for various small enterprises.About Terrapin Technology Group:Join a collective of adept professionals at Terrapin, providing a diverse array of technical...


  • Sacramento, California, United States Carrington College Full time

    Educational Support Specialist Overview: The Educational Support Specialist plays a crucial role in guiding students towards academic achievement by offering personalized coaching and support. This position is dedicated to fostering a positive learning environment that encourages student engagement and success. Responsibilities: The Educational...


  • Sacramento, California, United States California State Controller's Office Full time

    Job Summary:The California State Controller's Office is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will provide technical support for the Falcon key entry application, desktop support for the Disbursements Bureau, and act as a support capacity with specialized hardware, software, and networking...


  • Sacramento, California, United States Beazer Homes Full time

    Client Support SpecialistManages incoming inquiries and evaluates communications from clientsCoordinates meetings with clients to fulfill their requirementsPerforms service evaluations with clients, showcasing professionalism and understandingIdentifies essential services while emphasizing client satisfactionIf you have a strong commitment to providing...


  • Sacramento, California, United States Amergis Full time

    Job Title: Behavioral Support Specialist **Job Summary:** We are seeking a highly motivated and dedicated Behavioral Support Specialist to join our team at Amergis. As a Behavioral Support Specialist, you will work closely with students in a general education classroom as a 1:1 or assist in a special education classroom. You will provide behavior...


  • Sacramento, California, United States Smart IMS Full time

    Job Summary:Smart IMS is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing advanced system support duties in a support desk/applications/desktop/field environment.Key Responsibilities:Operate, maintain, and perform repairs on information technology equipment and...


  • Sacramento, California, United States InsideHigherEd Full time

    Job Title: Student Support SpecialistWe are seeking a highly motivated and customer-focused Student Support Specialist to join our team. As a Student Support Specialist, you will provide exceptional support to prospective and current students, ensuring a seamless and successful experience.Key Responsibilities:Assist students with various needs related to our...


  • Sacramento, California, United States Carrington College Full time

    Educational Support Specialist Location: Sacramento, CA, USA Compensation: per hour Employment Type: Full Time About Us: At Carrington College, we are dedicated to empowering students to achieve their educational goals through practical training that incorporates real-world technologies and methodologies. Our mission is to positively impact the...


  • Sacramento, California, United States Smart IMS Full time

    Job Summary:Smart IMS is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing advanced system support duties in a support desk/applications/desktop/field environment.Key Responsibilities:Operate, maintain, and perform repairs on information technology equipment and...


  • Sacramento, California, United States Red Oak Technologies Full time

    **Job Summary**We are seeking a highly skilled Technical Support Specialist to join our team at Red Oak Technologies. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients on-site, based on their specified work schedule.Key Responsibilities:• Provide technical support to clients on-site,...


  • Sacramento, California, United States ProCare Therapy Full time

    Job OverviewPosition: Special Education Support SpecialistProCare Therapy is collaborating with a local educational institution to recruit dedicated Special Education Support Specialists for the upcoming academic year. Below are the key details:Employment Type: Contract, Full-timeCompensation: $28 per hourKey Responsibilities:Gather and document student...