Manager of Automotive Consumer Protection
1 week ago
Introduction
Are you passionate about overseeing automotive consumer protection initiatives? If so, we present a unique opportunity for you. The Department of Consumer Protection is seeking a qualified individual to manage the operations of the Lemon Law Program, utilizing your automotive knowledge and expertise.
WHAT WE OFFER:
- Join a prestigious organization
- Be part of a recognized employer committed to job growth, competitive benefits, and a flexible work environment
- Opportunities for professional development and career advancement
- A supportive workplace culture
POSITION HIGHLIGHTS:
- Permanent, full-time position, 40 hours per week
- Standard first shift hours with potential for flexible scheduling
- Remote work options available in accordance with agency policies
ROLE RESPONSIBILITIES:
- Manage the Lemon Law Program, including arbitration processes and applicant evaluations
- Provide technical automotive expertise and conduct financial audits of dealer records
- Ensure compliance with arbitration regulations
- Facilitate negotiations for settlements between consumers and manufacturers
- Review automotive service records and warranty compliance
- Act as a technical expert during arbitration hearings
- Engage with consumers and state agencies regarding the Lemon Law Program
- Collaborate with legal teams to enforce compliance actions
- Perform additional duties as assigned
ABOUT US:
The mission of the Department of Consumer Protection is to foster a fair marketplace and ensure the safety of products and services for consumers in regulated industries.
SELECTION PLAN:
- Current state employees may have different salary calculations based on their branch of government.
- Positions will be filled according to contractual agreements and merit employment rules.
APPLICATION PROCESS:
- To be considered for this position, applicants must meet the minimum qualifications outlined in the job posting.
- Ensure your application is complete and detailed prior to submission.
- All application materials must be submitted by the specified deadline.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Strong understanding of management principles and practices
- Knowledge of relevant state and federal laws
- Excellent interpersonal and communication skills
- Ability to analyze and resolve organizational challenges
MINIMUM QUALIFICATIONS:
- At least nine years of professional experience
- One year of experience in a related field is required
PREFERRED QUALIFICATIONS:
- Experience in diagnosing and repairing vehicles, including hybrid and electric systems
- Background in consumer support within the automotive sector
- Knowledge of warranty coverage and automotive service bulletins
CONCLUSION:
The State of Connecticut is an equal opportunity employer and encourages applications from diverse candidates.
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