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Automotive Store Operations Manager
2 months ago
Job Title: Automotive Store Manager
Company: AAMCO
Job Summary:
We are seeking a highly skilled and experienced Automotive Store Manager to join our team at AAMCO. As a key member of our management team, you will be responsible for leading our store operations, ensuring exceptional customer satisfaction, and driving sales growth.
Key Responsibilities:
- Manage Inbound Leads: Develop and implement strategies to effectively manage inbound leads, ensuring timely follow-up and conversion into sales.
- Customer Satisfaction: Foster a culture of customer satisfaction, ensuring that all customers receive exceptional service and support.
- Cold Leads and Sales: Generate cold leads and close sales through effective sales techniques and relationship-building.
- Meet, Greet, and Recommend Services: Provide exceptional customer service, meeting, greeting, and recommending services to customers to drive sales growth.
- Manage Technician Workflow: Oversee the workflow of technicians, ensuring efficient and effective service delivery.
Requirements:
- Experience: Proven experience in automotive retail or store management.
- Leadership Skills: Strong leadership skills, with the ability to motivate and inspire team members.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and team members.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex problems and develop effective solutions.
