Executive Director of Food and Beverage Operations

4 days ago


Elkhorn, Wisconsin, United States Legends Full time
About the Role

The Executive Director of Food and Beverage Operations is responsible for effectively and profitably managing and directing all day-to-day aspects of the venue's food and beverage operations, including concessions and premium services. This strategic business leader will oversee all aspects related to food and beverage operation and hospitality, including guest experience, financial performance, sales, and revenue generation, with the goal of delivering a return on investment to key stakeholders.

Key Responsibilities
  • Uphold Legends' Standards: Ensure that all phases of food and beverage operations meet the company's standards for quality and performance.
  • Innovate the Guest Experience: Continuously improve the food, service, and overall experience for guests, balancing creativity with practical implementation.
  • Manage Operational Budget: Oversee the operational budget, monthly P&L statements, and ensure accurate financial reporting.
  • Build Strong Relationships: Foster strong, collaborative working relationships with clients and business partners, including regular meetings with designated executives.
  • Lead Management Team: Oversee the management team, including talent development, promotions, coaching, and performance management.
  • Develop Operational Budgets: Create yearly operational budgets that result in a fiscally sound operation, including product levels and pricing.
  • Oversee Inventory: Manage monthly inventory for all departments.
  • Prepare Reports: Verify, prepare, and submit reports and monthly projections as required.
  • Ensure Compliance: Ensure unit compliance with federal, state, local, and Legends regulations regarding the sale of alcohol, OSHA, payroll, employment, and EEO guidelines.
Requirements
  • A bachelor's degree with a minimum of 5-7 years of management experience in the contract foodservice industry, preferably in a sports and entertainment venue.
  • Experience in high-volume foodservice accounts, preferably in concessions or premium services for a sports and/or entertainment venue, with experience overseeing the sale of alcohol.
  • Excellent written and verbal communication skills, with the ability to multi-task and prioritize in a deadline-oriented environment.
  • Previous P&L accountability and/or contract-managed service experience is preferred.
  • Proficiency in Microsoft Word, Excel, and PowerPoint, as well as POS systems.
  • A strong commitment to delivering a high level of customer and client service, with demonstrated initiative, leadership, and management skills.
  • The ability to work extended hours, including late nights, weekends, and holidays.


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