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VIP Club Server
2 months ago
The Server role is dedicated to delivering outstanding guest experiences while collaborating effectively within the VIP Club or In-Seat service settings.
Company Background
Legends is a comprehensive agency focused on providing innovative solutions for iconic brands. Our approach encompasses a 360-degree service model, ensuring that every project benefits from our Global Planning, Global Sales, and Hospitality services.
We operate across six key sectors: professional sports, collegiate events, attractions, entertainment, international markets, and conventions.
Our greatest asset is our team. The expertise of our staff drives our commitment to crafting effective solutions for our partners.
With over 300 years of combined experience in sales, sponsorship, analytics, hospitality, and operations, our leadership is well-equipped to ensure success.
Key Responsibilities
The Server position is essential in providing exceptional guest service while working harmoniously in the VIP Club or In-Seat environment.
- Engage with guests to ensure their satisfaction and comfort.
- Deliver personalized service and meticulous attention to detail to surpass guest expectations.
- Serve a variety of beverages and food items, including wine, draft beer, and bottled beer.
- Collaborate with fellow team members and other service departments within the venue.
- Assist service staff by clearing and cleaning tables and delivering food orders.
- Complete opening, closing, and side work tasks as assigned.
- Maintain knowledge of food, beverage, and retail options available within the venue.
- Applicants must be at least 18 years old.
- Ability to communicate effectively with colleagues to uphold company service standards.
- Basic understanding of food and beverage preparation, service standards, and guest relations.
- Capability to multitask in a dynamic, team-oriented environment.
- Proficiency in reading, speaking, and writing in English to interact with guests.
- Physical ability to lift and carry items weighing between 10-30 pounds, with occasional lifting of up to 50 pounds.
- Availability to work during all events, including extended hours, nights, weekends, and holidays.
- Sufficient mobility to perform assigned tasks, including reaching, bending, stooping, and pushing for extended periods.
- A minimum of two to three years of experience in a fast-paced, high-end club or restaurant setting.
A high school diploma or equivalent is required; some college education is preferred.
We promote safe work practices, adhere to all safety policies and regulations, and provide comprehensive safety training.
Legends is an Equal Opportunity employer, ensuring that all qualified applicants receive consideration for employment without discrimination based on race, color, religion, sex, age, national origin, disability, or genetic information.