ParkerStore Support Specialist

4 weeks ago

Toledo, Ohio, United States MRA - The Management Association Full time
ParkerStore Support Specialist Job Description

We are seeking a highly skilled ParkerStore Support Specialist to join our team at MRA - The Management Association. As a key member of our team, you will be responsible for providing exceptional customer service, fabricating hydraulic, industrial, and pneumatic hose assemblies, and performing various administrative tasks.

Key Responsibilities:
  • Maintain strong relationships with existing customers and develop new relationships to drive business growth.
  • Identify and fulfill customer product and/or service requirements, ensuring timely and accurate delivery.
  • Fabricate hydraulic, industrial, and pneumatic hose assemblies to meet customer needs, utilizing mechanical aptitude and hydraulic/pneumatic experience.
  • Coordinate pick-up transactions at the counter, including locating and pulling orders as required.
  • Perform computer data entry related to all areas of ParkerStore operations, including inventory management and customer records.
  • Conduct accurate cycle counts, order products, transfer product to other locations, receive and stock shelves with inventory.
  • Collaborate with the store manager to maintain a professional store showroom appearance, assist in creating new displays, and implement related marketing programs.
  • Perform daily/weekly cleaning of the store and bathroom(s), ensuring a clean and safe environment for customers and staff.
  • Assist with opening and closing the store, and may serve as on-call for after-hours customer emergencies.
  • Drive to deliver and pick up materials as needed, utilizing a company vehicle.
Requirements:
  • High School diploma or GED and two to three years related experience and/or training; or equivalent combination of education and experience.
  • Mechanical aptitude and hydraulic/pneumatic experience is a plus.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret technical instructions, mathematical concepts, and deal with abstract and concrete variables.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Basic computer skills, including Microsoft Office Suite and typing experience.

We are an Equal Opportunity/Affirmative Action Employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for customer service and mechanical aptitude, we encourage you to apply for this exciting opportunity.

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