Client Care Specialist for Veterinary Services
2 weeks ago
Big Rock Veterinary Hospital is seeking a dedicated Veterinary Receptionist to enhance our client service experience. Our facility is known for its exceptional veterinary care, and we are looking for an individual who possesses outstanding interpersonal skills and the ability to manage multiple tasks efficiently.
Key Responsibilities:
- Serve as the primary point of contact for clients and their pets, ensuring a welcoming atmosphere.
- Handle incoming calls with professionalism, addressing inquiries related to animal care and hospital services.
- Schedule appointments and manage the calendar for veterinary services, ensuring optimal patient flow.
- Maintain accurate medical records and client information, ensuring confidentiality and compliance.
- Process payments and explain invoices clearly to clients, highlighting the value of services rendered.
- Assist in the management of prescription refills and provide clients with necessary instructions.
- Previous experience in a veterinary or healthcare setting is preferred but not mandatory.
- Strong communication skills, both verbal and written, with a focus on client interaction.
- Proficient in computer usage, including basic office software and veterinary management systems.
- Ability to remain calm and professional in high-pressure situations.
- A genuine passion for animal welfare and a commitment to providing excellent client service.
- Be part of a supportive and collaborative work environment.
- Enjoy a balanced work schedule that promotes a healthy work-life balance.
- Access to comprehensive benefits, including medical, dental, and retirement plans.
- Participate in ongoing training and professional development opportunities.
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New Brighton, Pennsylvania, United States Big Rock Veterinary Hospital Full timePosition OverviewBig Rock Veterinary Hospital is seeking a dedicated Veterinary Receptionist to enhance our client service experience. We pride ourselves on providing exceptional veterinary care and are looking for a front desk professional who excels in communication and organization.Key Responsibilities:Serve as the first point of contact for clients and...
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Veterinary Medical Specialist
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