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Client Solutions Director

2 months ago

Chicago, Illinois, United States Hearst Full time
About the Role

We are seeking a seasoned Client Solutions Director to join our team at iCrossing, a leading digital marketing agency. As a key member of our client services team, you will be responsible for driving revenue growth and client satisfaction across a portfolio of clients.

Key Responsibilities
  • Develop and execute client strategies to drive revenue growth and profitability
  • Build and maintain strong relationships with senior-level clients and stakeholders
  • Identify and pursue new business opportunities through proactive outreach and proposal development
  • Collaborate with cross-functional teams to deliver high-quality client solutions
  • Manage client budgets, forecasts, and performance metrics to ensure optimal results
Requirements
  • 6+ years of experience in client services, account management, or a related field
  • Proven track record of driving revenue growth and client satisfaction
  • Excellent communication, negotiation, and conflict resolution skills
  • Strong analytical and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple projects and tasks
What We Offer

iCrossing offers a comprehensive benefits package, including generous PTO, 11 paid holidays, 401k + company match, full medical/dental/vision coverage, and more. We are committed to creating a diverse and inclusive work environment that fosters growth and development for all employees.