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Client Solutions Director

2 months ago

Chicago, Illinois, United States Hearst Full time
{"title": "Client Solutions Director", "subtitle": "Transform Experiences", "content": "

At Hearst, we're committed to transforming experiences for our clients and their customers. As a Client Solutions Director, you'll play a key role in driving revenue growth and client satisfaction for our portfolio of clients.

With a strong background in client services and account management, you'll be responsible for developing and executing strategic plans to meet client goals and objectives. You'll work closely with our team of experts to identify client needs and develop innovative solutions that drive business results.

As a leader in our organization, you'll be expected to build strong relationships with clients and internal stakeholders, communicate effectively, and drive results-oriented solutions. If you're a strategic thinker with a passion for delivering exceptional client experiences, we want to hear from you.

Key Responsibilities:

  • Develop and execute strategic plans to meet client goals and objectives
  • Build strong relationships with clients and internal stakeholders
  • Communicate effectively and drive results-oriented solutions
  • Identify client needs and develop innovative solutions
  • Drive revenue growth and client satisfaction

Requirements:

  • 6+ years of experience in client services/account management in digital marketing, consultancy, strategy field or client side marketing department
  • Proven track record for directly driving revenue
  • Excellent client management, expectation management, negotiation and conflict resolution skills
  • Excellent organization, communication and follow-up skills
  • Experience in digital marketing or solution consultancy
  • Excellent interpersonal communication skills
  • Strong writing, grammatical and proofing skills
  • Excellent presentation skills
  • Strong analytical skills
  • Able to handle multiple projects, relationships, and tasks simultaneously

About Hearst:

Hearst is a leading media, entertainment, and content company that provides connected marketing and technology solutions to the world's largest B2B and B2C brands. We're committed to transforming experiences for our clients and their customers, and we're looking for talented individuals like you to join our team.

", "benefits": "

iCrossing offers a range of employee benefits including generous PTO, 11 paid holidays, 401k + company match, full medical/dental/vision coverage, FSA & HSA options, family leave, commuter benefits, and more.

", "values": "

The iCrossing mission is to Transform Experiences. The 'we' is implied, but never taken for granted. This mission impacts the way we work, the way we think, the way we treat one another, and the way we evolve into what we want to be. We operate as a community of humans, and we can adapt and evolve because we are guided by values not rules. Our core values map back to our vision.

Be Kind: lead with compassion. What you truly know about someone's life is very little.

Lead with Candor: know the line. Is what you say true, good, and useful?

We Before Me: lead for others. The sum is always going to be greater than the parts.

", "lang_code": "en-US"}