Administrative Support Specialist

1 week ago

Denver, Colorado, United States State of Colorado Full time

Job Summary:



We are seeking an experienced and skilled Administrative Support Specialist to join our team as a Program Assistant II. This is a full-time position that offers a competitive salary and a comprehensive benefits package.



About the Role:



This role will provide crucial administrative support and assistance to the supervisor and staff of the Aurora Emissions Technical Center (AETC) and the Mobile Source Program (MSP). The successful candidate will be responsible for interpreting administrative rules, regulations, and processes using state and program guidelines. They will also oversee work performed by contractor-employed staff and serve as the primary point of contact for the Technical Center supervisor.



The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a team environment. They should have experience in customer-facing office management, administrative assistance, or business administration, with a strong emphasis on attention to detail and organizational skills.



Key Responsibilities:





  • Greet and assist customers with cheerful professionalism

  • Respond to telephone/walk-in inquiries from motorists and service technicians by interpreting and clarifying Mobile Source Program rules, regulations, and practices

  • Provide guidance and support and offer to schedule free technical evaluations to motorists seeking assistance with AQCC Regulations 11, 12, and 20

  • Maintain a shared calendar of appointments and follow up with confirmation communications

  • Schedule laboratory study vehicles and work with vehicle owners to schedule rental cars

  • Advise owners of study details



Requirements:



To be considered for this role, you must have at least five years of experience in customer-facing office management, administrative assistance, or business administration. A combination of related education and/or relevant experience in accounting, business administration, or a related field of study equal to five years may also be considered. In addition, preference will be given to candidates who have bilingual skills in Spanish, experience with Google Apps, knowledge of the Mobile Sources Program, and business writing skills.



Benefits:



We offer a comprehensive benefits package, including medical, dental, life, and disability insurance, as well as a generous leave program. Our employees also enjoy access to extensive internal professional development opportunities, bike-to-work programs, and distinctive career advancement opportunities throughout the State system.



Salary:



The estimated salary range for this position is $48,100 - $61,400 per year, based on the title, job description, and location.



Working Environment:



This position requires regular attendance at meetings and occasional travel to Glendale Campus for staff gatherings. The successful candidate will be expected to work effectively in a fast-paced environment and adapt to changing priorities and deadlines.



How to Apply:



Applicants must submit a completed State of Colorado application, cover letter, and resume to be considered for this role. We encourage all qualified applicants to apply.

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