Customer Service Representative

6 days ago


Hot Springs National Park, Arkansas, United States WinCo Foods Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Grocery Floor Clerk at WinCo Foods. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing customer orders, and maintaining a clean and organized store environment.

Key Responsibilities

  • Provide friendly, courteous, and efficient customer service to internal and external customers.
  • Process customer orders accurately and efficiently using check stand equipment such as cash registers, scanners, and scales.
  • Engage in suggestive selling and other sales techniques to increase sales and customer satisfaction.
  • Maintain knowledge of current product location, monitor UPC codes, and ensure proper pricing.
  • Stock, price, and rotate merchandise to ensure a clean and organized store environment.
  • Perform other duties as assigned or needed to support the sales team.

Requirements

  • Ability to consistently provide friendly, courteous service to internal and external customers.
  • Ability to work varied hours, including night, weekends, and holidays.
  • Ability to perform physical tasks such as lifting, bending, and standing for long periods of time.
  • Ability to learn and memorize a considerable amount of information, including PLU codes, product locations, and company policies.
  • Ability to ensure accuracy in recording sales and handling monetary transactions.

Additional Requirements

  • Food Handlers Certification (Per State Laws)

Machines and Equipment Operated

  • Fork lift, electric and manual pallet jacks, hand truck, garbage and card board compactor.
  • Box knife

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply today.



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