Patient Service Representative

4 days ago


Hot Springs National Park, Arkansas, United States ZOLL LifeVest Full time
Job Opportunity: Patient Service Representative

Job Summary:

ZOLL LifeVest is seeking a skilled Patient Service Representative to train patients on the use of the LifeVest wearable defibrillator. As a Patient Service Representative, you will work independently as a contract worker to provide training and support to patients and caregivers.

Key Responsibilities:

  • Equipment Management: Manage inventory of LifeVest equipment and garments.
  • Patient Scheduling: Contact caregivers and family members to schedule fittings and follow-up visits.
  • Travel and Availability: Be available to conduct evening and weekend activities, and willing to travel to patients' homes for fittings or follow-up visits.
  • Program Setup: Program equipment according to prescribing physicians' orders.
  • Training and Support: Train patients and caregivers on the use of the LifeVest, and have patients sign a Patient Agreement and WEAR Checklist.
  • Documentation: Fax signed Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment.

Requirements:

  • Experience: Have at least 1 year of patient care experience, with professional patient experience documented on resume.
  • Qualifications: Have a valid driver's license and car insurance, and be willing to pay for additional training and vendor credentials.

About ZOLL LifeVest:

ZOLL LifeVest is a leading manufacturer of wearable defibrillators, providing protection for patients at risk of sudden cardiac arrest. As a Patient Service Representative, you will play a critical role in supporting patients and caregivers in the use of the LifeVest.



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