Patient Service Coordinator

9 hours ago


West Chester, Pennsylvania, United States NovaCare Rehabilitation Full time
{"title": "Patient Service Specialist", "description": "Overview

We are seeking a highly skilled Patient Service Specialist to join our team at NovaCare Rehabilitation in West Chester, PA. As a Patient Service Specialist, you will be responsible for managing the patient side and business side of our center, ensuring an exceptional experience for every patient who walks through our doors.

Key Responsibilities:

  • Greet new and existing patients, register new patients, and provide information about their visit
  • Schedule patient appointments in person or over the phone
  • Communicate with various parties, including attorney offices, insurance companies, and translation companies
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
  • Provide patients with information about their next appointment as they check out
  • Respond to requests for information from patients, providers, and coworkers

Requirements:

  • High School Diploma or GED
  • 1 Year of Front Desk Experience
  • 1 Year of Medical Office Experience

Preferred Qualifications:

  • 1 Year of Scheduling Experience
  • Insurance Verification Experience

Physical Requirements:

  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Appropriate manual dexterity to enable typing throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Ability to carry office supplies up to 10lbs
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction
  • Ability to speak and hear sufficiently to understand and give directions

About NovaCare Rehabilitation:

We are committed to having a workforce that reflects diversity at all levels and are an equal-opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

", "lang_code": "en-US"}

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