Patient Services Associate Per Diem

1 week ago


West Chester, Pennsylvania, United States Pennsylvania Medicine Full time
About the Role

Pennsylvania Medicine is dedicated to delivering exceptional patient care, conducting innovative research, and educating future healthcare leaders. As a key member of our team, you will play a vital role in supporting the delivery of high-quality care and contributing to our mission.

Key Responsibilities
  • Assist in maintaining a patient-focused environment and support the delivery of high-quality care.
  • Support the intake and registration process, ensuring accurate and timely completion of patient information.
  • Manage and handle patient calls and inquiries, providing excellent customer service and resolving issues in a timely manner.
  • Coordinate patient appointments, update patient insurance and billing information, and perform point-of-service activities.
  • Strive to understand and anticipate patient needs, managing service recovery efforts and identifying opportunities to improve the patient experience.
Requirements
  • H.S. Diploma/GED (Required)
  • Two years of college preferred
  • 0-1 years Prior experience in a healthcare environment, cash collections, insurance knowledge, or related experience preferred
What We Offer

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region.

Pennsylvania Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.



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