Patient Services Coordinator

1 week ago


Fremont, California, United States Sutter Health Full time
Job Description:

We are seeking a highly skilled and detail-oriented Patient Services Representative II to join our team at Sutter Health. As a first point of contact for patients entering our medical facility, this role is crucial in providing exceptional patient care and support.

Key Responsibilities:
  • Greet and check-in patients, verifying information and updating Electronic Health records (EHR).
  • Schedule appointments and facilitate intake procedures, including completion of healthcare and insurance forms and collection of payments for services.
  • Develop strong relationships with patients, their families/support groups, and healthcare providers through effective communication and competent job performance.
  • Ensure adherence to all organizational, local/state/federal regulations, codes, policies, and procedures to maintain patient privacy and safety.
Requirements:
  • H.S. Diploma or equivalent education/experience.
  • 1 year of recent relevant experience.
  • Basic knowledge of insurance policies and procedures, as well as patient billing.
  • Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
  • Excellent written and verbal communication skills.
Benefits:

Competitive pay, comprehensive benefits package, and opportunities for professional growth and development.



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