Front Desk Agent Overnight

2 weeks ago


Houston, Texas, United States Marriott International Full time
Job Summary

We are seeking a skilled and enthusiastic Front Desk Agent Overnight to join our team at Marriott Marquis Houston. As a key member of our Rooms and Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring a smooth and efficient check-in and check-out process.

Key Responsibilities
  • Process guest requests and resolve issues in a timely and professional manner
  • Provide accurate and friendly service to guests, responding to their needs and exceeding their expectations
  • Work collaboratively with other team members to ensure seamless operations and maintain a positive and respectful work environment
  • Stay up-to-date on hotel policies, procedures, and services to provide informed and helpful guidance to guests
  • Participate in ongoing training and development to enhance skills and knowledge
Requirements
  • High school diploma or equivalent required
  • No prior work experience necessary, but a positive attitude and willingness to learn are essential
  • Ability to work a variety of shifts, including nights and weekends
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
About Marriott International

Marriott International is a global hospitality company with a portfolio of 30 brands and over 7,000 properties in more than 130 countries. We are committed to providing exceptional guest experiences and creating opportunities for our associates to grow and develop their careers.

As a member of our team, you will have access to a range of benefits, including competitive pay, comprehensive training and development programs, and opportunities for advancement. We are an equal opportunity employer and welcome applications from diverse candidates.



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