Restaurant Operations Manager

7 days ago

Broken Arrow, Oklahoma, United States Slim Chickens Full time

Job Summary:

Slim Chickens is a leading national brand in the fast-growing emerging 'better chicken' fast-casual segment. This is a great opportunity for starting and growing a career in the restaurant field.

Job Type: Full-time, permanent

Shifts we are hiring for: Day shift, Monday to Friday, Night shift, Weekends

Job Description:

Slim Chickens is looking for an outstanding individual to fill our Assistant General Manager position. We are a locally owned and operated franchisee that is currently adding more locations. We need a career-minded person that has the ability to grow into a General Manager position. You will be expected to oversee a high-volume fast-casual restaurant with a commitment and passion to providing every guest with a great experience.

Key Responsibilities:

  • Operations:
    • Oversee all day-to-day restaurant operations to ensure Company standards for quality food, service, and sanitation are met.
    • Manage and supervise Shift Leaders and hourly staff.
    • Assign and direct daily work responsibilities for staff.
    • Order inventory for all areas and operations to ensure the restaurant is stocked with appropriate levels of product.
    • Reconcile cash registers at open and close of each shift.
    • Maintain all records as required by Company policies and procedures, and in compliance with state and federal law.
    • Maintain staff compliance with Company policies, procedures, standards, and specifications.
    • Maintain staff compliance with state and federal laws governing safety and food handling.
  • Management:
    • Recruit, interview, select, and hire quality staff for all positions.
    • Conduct orientation and train Shift Leaders and other hourly staff to ensure employees perform their respective jobs.
    • Perform performance reviews of Shift Leaders at General Manager's request and other hourly staff on a regular basis. Provide ongoing feedback, coaching, and counseling to Shift Leaders and hourly staff regarding areas such as production, efficiency, and professionalism.
    • Perform counseling, disciplinary action, or termination of employment of Shift Leaders and other hourly staff.
    • Recommend any promotion, advancement, or other status change of Shift Leaders and other hourly staff to General Manager.
    • Adjust work schedules and hours of work of Shift Leaders and hourly staff, as needed, to ensure all shifts are covered. Recommend any scheduling or shift changes to General Manager.
    • Approve overtime as necessary for hourly staff.
  • Leadership:
    • Display exemplary and professional attitude and appearance at all times.
    • Listen and communicate effectively with General Manager, Shift Leaders, and hourly staff, guests, vendors, and the community.
    • Conduct management and staff meetings, as directed by General Manager.
    • Follow General Manager's direction and accomplish objectives set by General Manager.
    • Review objectives with Shift Leaders and hourly staff as necessary.
    • Delegate appropriate tasks and responsibilities as necessary.
    • Resolve employee complaints, questions, or concerns as necessary.

Requirements:

  • High school diploma or GED equivalent.
  • Ability to read, write, and verbally communicate well.
  • Proficient math skills and comfort with numbers.
  • Proficient computer skills.
  • Friendly, outgoing personality.
  • Comply with Company policies, procedures, standards, and specifications.
  • Comply with state and federal laws governing safety and food handling.
  • Strong Customer Service.
  • Ability to provide leadership and direction to individuals.
  • Well-groomed, professional appearance.
  • Positive Attitude and self-disciplined.
  • Demonstrates maturity and professional demeanor at all times.
  • Previous Leadership Experience.
  • Previous Restaurant Experience.

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