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Restaurant General Manager

2 months ago

Broken Arrow, Oklahoma, United States Slim Chickens Full time
About the Role

We are seeking a highly skilled and experienced Restaurant General Manager to join our team at Slim Chickens. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Operations Management
    • Oversee all aspects of restaurant operations, including food quality, service standards, and sanitation procedures.
    • Supervise and train management and hourly staff to ensure seamless execution of daily tasks.
    • Monitor and control costs, including labor, inventory, and supplies.
    • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Leadership and Development
    • Recruit, select, and develop high-performing team members.
    • Conduct regular performance evaluations and provide coaching and feedback to improve employee performance.
    • Develop and implement training programs to enhance employee skills and knowledge.
    • Foster a positive and inclusive work environment that promotes employee engagement and retention.
  • Customer Service and Sales
    • Ensure exceptional customer service standards are met, including prompt and friendly service, accurate orders, and timely resolution of customer complaints.
    • Develop and implement strategies to drive sales growth, including promotions, marketing initiatives, and menu engineering.
    • Monitor and analyze sales data to identify trends and opportunities for improvement.
Requirements
  • 3+ years of experience in restaurant management, preferably in a fast-casual or quick-service environment.
  • Proven track record of success in driving sales growth, improving customer satisfaction, and reducing costs.
  • Strong leadership and communication skills, with the ability to motivate and develop high-performing teams.
  • Ability to work in a fast-paced environment, with a focus on attention to detail and quality.
  • High school diploma or equivalent required; bachelor's degree in hospitality, business, or a related field preferred.
What We Offer
  • Competitive salary and bonus structure.
  • Opportunities for career advancement and professional growth.
  • Comprehensive benefits package, including health insurance, dental insurance, and paid time off.
  • Fun and dynamic work environment with a focus on teamwork and collaboration.