Restaurant Operations Manager

4 days ago


Broken Arrow, Oklahoma, United States The Wendy's Company Full time
Job Summary

We are seeking a highly motivated and experienced Restaurant General Manager to lead our team at The Wendy's Company. As a Restaurant General Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our business objectives are met.

Key Responsibilities
  • Provide vision and leadership to all crew members, shift supervisors, and restaurant managers to ensure that customer expectations are exceeded every visit.
  • Develop and mentor a high-performing team to drive sales growth and profitability.
  • Monitor and reinforce food safety procedures to ensure a positive dining experience for our customers.
  • Maximize store sales and profit goals by implementing effective marketing programs and promotions.
  • Ensure that our restaurant meets or exceeds Quality, Service, and Cleanliness (QSC) standards.
  • Anticipate and identify problems, and initiate corrective action to maintain a high level of customer satisfaction.
  • Lead by example and demonstrate a strong work ethic, with a focus on teamwork and collaboration.
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred.
  • At least one year of restaurant management experience.
  • Proven track record of success in leading high-performing teams and driving sales growth.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire team members.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
What We Offer
  • Competitive pay and bonus program.
  • Benefits package, including health insurance, life insurance, and paid time off.
  • Opportunities for career advancement and professional growth.
  • Uniforms and equipment provided.
  • Flexible scheduling to accommodate your needs.


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