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Restaurant Operations Manager

2 months ago

Broken Arrow, Oklahoma, United States Troon Golf, L.L.C. Full time

About the Role:

As a Restaurant Supervisor at Troon Golf, L.L.C., you will play a crucial role in ensuring that our guests receive exceptional service and have a memorable dining experience. Your primary responsibility will be to oversee the daily operations of the restaurant, ensuring that all aspects of service, food quality, and cleanliness meet the highest standards.

Key Responsibilities:

  • Ensure prompt, efficient, and personalized service to guests, addressing their needs and concerns in a timely manner.
  • Conduct regular inspections of the restaurant and facilities to maintain a clean, well-stocked, and organized environment.
  • Monitor and maintain the maintenance of all equipment, ensuring that it is in good working condition.
  • Collaborate with the kitchen team to ensure seamless service and high-quality food presentation.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.

Requirements:

  • Proven experience in a supervisory role in a fast-paced restaurant environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
  • Strong problem-solving and conflict resolution skills, with a focus on finding solutions that benefit the team and the organization.
  • Ability to work in a dynamic environment, prioritizing tasks and managing multiple responsibilities.