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Events Operations Manager
2 months ago
Career Overview
Events Operations Manager
In close collaboration with the team, the Events Operations Manager oversees all gatherings: seminars, receptions, meetings, conferences, weddings, and more within a premier venue.
The Events Operations Manager is an exceptional planner.
A significant aspect of the Events Operations Manager's role involves coordinating and managing client events, which includes securing the ideal venue (tailored to the event type and guest count), catering services, and arranging additional amenities (such as audiovisual equipment, entertainment, floral arrangements, etc.) to ensure the event's success.
This role also entails managing financial aspects and revenues, preparing preliminary budgets to ensure that the services provided align with client expectations. As an effective leader, the Events Operations Manager supervises a diverse team and ensures the quality of services and the seamless execution of tasks on the event day.
Keys to Success as an Events Operations Manager
Educational Background: A bachelor's degree or diploma in hospitality and/or restaurant management, followed by a master's degree in management and administration. Professional training at specialized institutions is also beneficial. Proficiency in English is a must.
Type of Establishment: This role is typically found in upscale venues (five-star and luxury) featuring banquet halls, lounges, meeting spaces, auditoriums, or conference facilities.
Pathway to Success: Progression to this position is often achieved through roles in catering or sales departments, such as Restaurant Manager or Business Manager. Internships in these areas are advantageous to acquire the necessary skills for this vital role.
Career Development Steps:
1st Year: Restaurant: Back Waiter or Assistant Dining Room Manager. This experience will enhance your customer service skills and provide a comprehensive understanding of hospitality operations. Gaining experience in the kitchen is also valuable to grasp the workflow and dynamics of culinary teams before transitioning to the dining area.
2nd Year: Sales Department or Assistant Dining Room Manager. This will deepen your understanding of client needs and initiate your journey in event organization.
3rd Year: Assistant Events Operations Manager. This role will immerse you in managing a department or an entire unit, encompassing event coordination, client relations, team management, and budget oversight.
With 30 years of experience in the global hospitality sector, culinary arts, and student mentorship, the TALENT DEVELOPER team leverages a vast network to support your professional journey.