Bank Customer Care Representative
4 days ago
Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, resolving customer issues, and ensuring a positive experience for our customers.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide product and account information to customers
- Escalate complex issues to senior representatives or management as needed
- Meet or exceed performance metrics and quality standards
Requirements:
- High school diploma or equivalent required
- Minimum of three years of experience in a call center or customer service environment
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and advancement
- Collaborative and dynamic work environment
About MCI Careers: MCI Careers is a leading provider of business process outsourcing and customer service solutions. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.
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