Logistics Systems Analyst for Mobile Operations

2 weeks ago


Akron, Ohio, United States The Goodyear Tire & Rubber Company Full time
Position Overview:
At Goodyear, we are dedicated to providing innovative automotive services that come directly to our customers. As part of our expansion into mobile services, we are seeking a Routing and Logistics Systems Analyst to enhance our logistics software for mobile operations.

Key Responsibilities:
1. Software Configuration and Optimization:
- Continuously refine and configure the Salesforce Field Services (SFFS) platform to improve route efficiency and streamline order processing.
- Manage the design of network polygons and zip code lists to maximize the availability of mobile services.
- Conduct simulations to evaluate and propose adjustments to the network and routing strategies.

2. Production Support:
- Lead troubleshooting efforts within the SFFS environment, collaborating with relevant teams to resolve issues.
- Work alongside IT to implement software upgrades and address bugs.
- Maintain a prioritized list of enhancements and fixes in coordination with management.

3. Analytics and Reporting:
- Collaborate with Logistics Analysts and IT to develop analytics capabilities within the SFFS environment.
- Generate reports to inform management on drive times and service adjustments.

4. Training and Field Support:
- Partner with Mobile Support teams to conduct training sessions on SFFS updates.
- Facilitate communication between field operations and management to gather feedback on software functionality.

Qualifications:
- Bachelor’s degree in Logistics, Supply Chain, or equivalent experience in logistics software.
- Proven experience with logistics software, particularly in last-mile delivery optimization.
- Familiarity with mobile workflow applications is essential.

Preferred Skills:
- Master’s degree in Logistics or Supply Chain is advantageous.
- Strong knowledge of transportation planning systems and route optimization.
- Excellent communication skills and a proactive approach to problem-solving.

Goodyear is a leading tire manufacturer with a commitment to innovation and quality. We value diversity and are an Equal Employment Opportunity employer.

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