Residential Case Manager

3 days ago


Albany, New York, United States St. Catherine's Center for Children Full time
About Our Organization:

St. Catherine's Center for Children is a leading non-profit organization dedicated to providing comprehensive services for vulnerable children, families, and adults. Our mission is to offer hope, foster growth, and improve the lives of those we serve.

Job Summary:

The Residential Case Manager (RCM) plays a critical role in our organization, acting as the primary case manager and care coordinator for children placed in residential care. This position requires a highly skilled and compassionate individual who can coordinate services, monitor progress, and provide support to children and families.

Key Responsibilities:
  • Coordinate medical services with the agency nursing department, mental health care with a clinician and psychiatrist, and educational matters with the children's school.
  • Monitor and support the milieu treatment and actively engage with and communicate with the house staff linked to the child's care, treatment, and safety.
  • Act as liaison between child, family, school, the treatment team, and the referring agency.
  • Arrange and supervise all child/family visitations, representing and articulating family issues to the other team members.
  • Transport the child, if necessary, to visitation, court hearings, and other required meetings.
  • Maintain regular contact with the Day Treatment School social worker and coordinate treatment.
  • Participate in Committee on Special Education (CSE) meetings and maintain contact with the SCCC and CSE chairperson.
  • Document treatment and casework as required by SCCC and by its regulating agencies.
  • Implement the principles of motivational interviewing as an evidence-based practice.
  • Attend all court hearings pertaining to the placement, permanency, and treatment of the child and family.
  • Directly observe all visits that require supervision.
  • Assist in the agency's incorporation of elements of Family First Prevention Services legislation.
  • Develop the discharge plan for each assigned child and participate in discharge activities.
Requirements:
  • A minimum of a Bachelor's Degree in Human Services or other related field with experience in a relevant human services field.
  • Experience working with clients who exhibit significant emotional, behavioral, and interpersonal challenges, mental health diagnoses, and trauma history.
  • A clean and valid New York State Driver's License.
  • Ability to provide safe transportation to a client in the worker's personal vehicle.
  • Experience in the use of Therapeutic Crisis Intervention (TCI) and knowledge of community resources.
  • Excellent organization, planning, and time management skills.
  • Strong interpersonal skills and the ability to build strong working relationships with regulatory bodies.
  • Proficiency in various computer applications, including Microsoft Office Suite and Google Business Suite.
  • Ability to function well in a high-paced and at times, stressful environment.
  • Ability to handle sensitive data with strict confidentiality.
What We Offer:
  • Competitive Pay with an excellent benefits package.
  • Health Insurance options: medical, dental, and vision.
  • Generous Paid Time Off and Holiday Pay.
  • Employee Referral Bonuses.
  • On-going Professional Development and Career Opportunities.
  • Pension Plan with Aggressive Agency contribution.
  • Life Insurance.
  • Paid Training & Tuition Reimbursement.
  • A fast-paced and business casual work environment.


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