Market Operations Manager
4 weeks ago
About the Role:
The Market Manager is a key leadership position responsible for driving business growth and operational excellence across multiple locations within a designated area. This role requires a strong leader who can inspire and motivate teams to deliver exceptional results, while also fostering a culture of innovation and continuous improvement.
Key Responsibilities:
- Develop and execute business plans to drive growth and profitability across multiple locations.
- Lead and manage a team of location managers to ensure operational excellence and customer satisfaction.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
- Build and maintain strong relationships with internal stakeholders, including corporate staff and location managers.
- Develop and implement training programs to enhance employee skills and knowledge.
- Collaborate with corporate staff to achieve business objectives and drive growth.
Requirements:
- Minimum 5 years of experience in the collision repair industry.
- Minimum 3 years of management experience.
- ICAR Platinum certification preferred.
- Estimating license if applicable in the state.
Benefits:
Gerber Collision & Glass offers a comprehensive benefits package, including competitive pay, medical, prescription drug, dental, and vision insurance, 401(k) retirement plan with company match, employer-paid short-term disability and life insurance, paid vacation and holidays, and continuing education opportunities.
About Us:
Gerber Collision & Glass has been a leading provider of collision repair services for over 80 years. We are committed to delivering exceptional customer service and driving business growth through innovation and excellence.
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