Market Leadership Position

4 weeks ago

Arizona City, Arizona, United States Specialized Bicycle Components Full time
Market Manager - South Central Region

Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we're here to do the best work of our lives to push the greatest human powered machine into the future each and every day. We're a team of barrier-breakers, disrupters, and problem solvers. We're committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.

About Specialized

We strive to be a transformative, inclusive, authentic, rider-focused, and collaborative team that creates the best bikes and delivers world-class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team.

Job Summary

Do you pride yourself in delivering successful, profitable retail and want to take that expertise to the next level as a driver of outstanding brand experiences regionally? Are you passionate about delivering world-class retail with the people, environments, and operational support it needs to thrive? Does a fast-paced and varied work environment excite you? If you were able to answer yes to these questions, we want to talk to you.

Key Responsibilities
  • Lead and support multiple store teams across your region in delivering overall market profitability and upholding company standards of excellence in rider care.
  • Build and direct a store managerial team in your region as the market grows.
  • Identify opportunities for strategic investment in the region through program, personnel, or marketing changes, while controlling store expenses and delivering ROI.
  • Performance management/talent management, including goal setting and benchmarking of store managers and store teams within your market.
  • Work collaboratively with Retail Excellence Leader and Head of Stores, ensuring completion of all staff education (in-house training, SBCU, and facilitation) and compliance with sales processes and best practices.
  • Lead weekly business review meetings for your market after compiling and reviewing sales and transactional data from stores to track progress and offer support towards achieving store-specific KPIs for each location.
  • Communicate national and regional-specific brand initiatives and strategy to store teams.
  • Work collaboratively with Specialized Brand Development managers and Brand Experience Managers on marketing activations in the MSA to grow the visibility of the brand in the market.
  • Frequent store visits, both planned and on-the-spot, to review store process and personnel and maintain familiarity and rapport with store teams.
  • Work collaboratively with regional Assortment Planner and Retail Support Specialists to achieve delivery and receipt of products, including new product launch, to meet store needs.
  • Work with highly aligned, independent retailers in your market to improve the profitability of their business and ultimately grow Specialized market share in the MSA.
  • Be a key part of the local project team for completing new stores and acquisitions in your region.
  • Present monthly management performance against plan, to the central support team.
  • 70% travel.
Requirements
  • Strong decisiveness and leadership skills when faced with unique, conflicting preferences and opinions.
  • Effective communication skills, both verbally and in texts/emails.
  • Strong customer service skills, emotional intelligence, and interpersonal awareness.
  • Excellent organizational and time management skills.
  • Market-specific understanding of local customs and rider preferences achieved through 3+ years' experience in the region, for a large retail brand, preferably in the bicycle industry.
  • Familiar with Point of Sale and Merchant Services systems, LightSpeed Retail a plus.
  • Familiar with bicycles and their components, Specialized product experience desired.
  • Microsoft Office proficiency, especially Excel, Word, and Outlook.
  • Reside in Texas or Arizona.
What We Offer
  • Competitive health care (Medical PPO or HDHP).
  • Dental.
  • Vision.
  • Health Savings Account (HSA).
  • Short and Long Term Disability.
  • Company-sponsored life insurance.
  • Optional Term Life Insurance.
  • Optional Critical Illness insurance.
  • Optional Critical Accident insurance.
  • Competitive vacation package.
  • 401(k) with match.
  • 8 Weeks paid parental leave.
  • Paid company holidays.
  • Employee discounts on all product.
  • Deep partner retail discounts.
  • Fitness & Events Reimbursement.
  • Uniform Allowance.
  • Employee Assistance Program.
  • Commuter Benefits *if applicable in state.
  • Family & Friends Discount.

Here at Specialized, we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world. We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone - especially those from marginalized groups - to apply to our job postings and help us earn the position as the rider's brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized.

See what we are up to on LinkedIn, Instagram, and most importantly, our #DogsofSpecialized.

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