Clinical Registration Specialist

2 weeks ago


Duluth, Minnesota, United States St. Luke's Full time
Job Summary

The Clinical Registration, under the direction of the Clinic Manager, provides front desk coverage and support. This role may also perform various coding and charge entry processes where appropriate. The Clinical Registration functions as a Clinic Business Office patient resource and coordinates Clinic referrals as needed. The Clinical Registration works collaboratively with patients and families, physicians, nurses, management, and support staff to promote efficient and empathic care in a cost-effective manner.

Responsibilities
  • Provide front desk coverage and support to patients and families
  • Perform coding and charge entry processes as needed
  • Function as a Clinic Business Office patient resource
  • Coordinate Clinic referrals as needed
  • Work collaboratively with patients, families, physicians, nurses, management, and support staff
Requirements
  • High school diploma or equivalent
  • Six (6) months relevant office experience
  • Knowledge of general office clerical functions
  • Knowledge of computerized office applications
  • Knowledge of customer relations principles
  • Ability to prioritize and complete tasks in a timely manner
  • Ability to demonstrate empathic, respectful, and positive customer relations behaviors
Working Conditions

Works in a normal office environment within a clinic practice setting. Little or no exposure to hazardous or unpleasant working conditions.



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