Healthcare Operations Specialist
6 days ago
The Healthcare Operations Specialist is responsible for providing exceptional patient care and support services to our patients and staff. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities- Answering and Processing Calls: Respond to routine and emergency hospital calls, and process calls in a timely and efficient manner.
- Maintaining Physician Schedules: Ensure that physician schedules are up-to-date and accurate, and respond to physician posting requests in a timely manner.
- Providing Clinical Support: Provide clinical support to patients and staff, including answering questions and providing information about hospital policies and procedures.
- Working with Electronic Systems: Learn and operate hospital computerized call director console and various alarm/emergency systems quickly and accurately.
- Education: High School Graduate.
- Experience: Six (6) months of clerical or customer service experience, with keyboarding experience and basic computer skills.
- Licensure/Certification/Registration: N/A.
- Education: N/A.
- Experience: N/A.
- Licensure/Certification/Registration: N/A.
- Physical Demands: Sitting for extended periods (8 hours), standing occasionally, walking occasionally, sitting continuously, using hands to finger, handle, or feel continuously, reaching with hands and arms occasionally, stooping, squatting, kneeling, or crouching occasionally, bending-repetitive forward occasionally.
- Lifting Requirements: Up to 10 pounds frequently, up to 25 pounds occasionally.
- Work Environment: Typical noise level - moderate noise.
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