Registration Associate
23 hours ago
We are seeking a highly skilled and detail-oriented Registration Associate to join our team at Children's Healthcare of Atlanta. As a key member of our patient access team, you will be responsible for ensuring seamless patient registration and billing processes.
Key Responsibilities- Interviews and Registers Patients: Conduct thorough interviews with patients and families to obtain accurate demographic and financial information, ensuring all necessary questionnaires and forms are completed.
- Data Entry and Billing: Enter data into our system for registration, billing, patient tracking, charge capture, and reconciliation, minimizing patient wait times.
- Insurance Verification and Authorization: Confirm insurance coverage and obtain authorizations as needed, explaining regulatory financial requirements to patients or responsible parties.
- Appeals and Claims Denials: Assist the Appeals department in providing information to overturn claims denials.
- Communication and Liaison: Serve as a liaison between patients and department staff, informing patients and families of procedures and delays, answering questions, and offering assistance.
- Medical Record Maintenance: Initiate and execute daily medical record maintenance, maintaining patient confidentiality, and creating patient charts.
- Administrative Support: Provide administrative support, including scheduling patient appointments, coordinating procedures, and participating in department meetings.
- Education: High school diploma or equivalent.
- Experience: One year of experience in registration or a related clinical discipline, or completion of an approved externship program.
- Skills: Excellent verbal and written communication skills, ability to multitask, and willingness to work a flexible schedule.
- College Degree: A college degree is preferred.
- Certifications: Certified Patient Account Representative (CPAR) or Certified Healthcare Access Associate (CHAA) is preferred.
- Knowledge and Skills: Knowledge of medical terminology, ability to type 45 words per minute, and successful completion of the Basic Windows Skill Assessment.
At Children's Healthcare of Atlanta, we are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability, or any other characteristic covered by applicable law.
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