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Dental Office Administrator
2 months ago
Apex Family Dental PC is seeking a dedicated and personable individual to join our team as a Dental Office Administrator. In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience.
Responsibilities:
- Warmly greet patients and assist them with check-in procedures.
- Schedule appointments and manage patient records with accuracy.
- Answer phone calls promptly and professionally, addressing inquiries and routing calls as needed.
- Process payments and handle financial transactions efficiently.
- Collaborate with dental professionals to ensure smooth patient flow and communication.
- Provide exceptional customer service and maintain a positive and helpful demeanor.
Qualifications:
- Proven experience in a customer-facing role, preferably within a healthcare setting.
- Excellent communication and interpersonal skills, with a patient-centered approach.
- Proficiency in computer skills, including typing and internet navigation.
- Strong organizational abilities and attention to detail.
- Ability to work effectively as part of a team and independently.
- Knowledge of dental terminology is a plus.
Preferred Qualifications:
- Fluency in Mandarin or Cantonese.
Compensation:
Competitive salary based on experience.
