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Front Desk Manager Overnight
1 month ago
We are seeking a highly motivated and organized Front Desk Manager Overnight to join our team at Marriott Hotels. As a key member of our Front Office team, you will be responsible for leading and assisting with the successful completion of daily shift requirements.
Key Responsibilities- Support the Front Desk team in achieving exceptional guest satisfaction and meeting operating budget goals.
- Assist in completing financial and administrative responsibilities, including analyzing information and evaluating results to choose the best solution and solve problems.
- Develop and implement strategies to improve service performance, including observing staffing levels to ensure that guest service, operational needs, and financial objectives are met.
- Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Participate in department meetings and continually communicate a clear and consistent message regarding the Front Desk goals to produce desired results.
- High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.
- OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.
Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
