Warehouse Operations Specialist

6 days ago

Verona, Wisconsin, United States Commercial Recreation Specialists Full time
Job Title: Warehouse & Repair Associate

Are you looking for a challenging and rewarding role in a dynamic industry? Commercial Recreation Specialists is seeking a highly motivated and detail-oriented Warehouse & Repair Associate to join our team

This is an exciting opportunity to work in a fast-paced warehouse environment, where you will be responsible for executing warehouse operations, repair work on commercial inflatable products, and administrative duties in the sales, marketing, and service departments.

Key Responsibilities:
  • Warehouse Duties:
    • Receive, inspect, and organize incoming shipments.
    • Maintain accurate inventory records using inventory management systems.
    • Pick, pack, and prepare orders for shipment.
    • Conduct regular inventory audits to ensure accuracy.
    • Ensure the warehouse is clean, organized, and complies with safety regulations.
    • Operate forklifts and other warehouse machinery as needed.
  • Repair and Maintenance:
    • Diagnose, repair, and maintain equipment and tools as per the company's standards.
    • Perform regular maintenance and inspections on equipment to ensure optimal functionality.
    • Record all maintenance and repair activities accurately.
    • Order and maintain inventory of spare parts and repair materials.
    • Develop and follow standard operating procedures (SOPs) for equipment repair and maintenance.
  • Customer Service:
    • Provide technical support and troubleshooting assistance to customers.
    • Offer guidance and training to customers on the proper use and maintenance of equipment.
    • Upon customer acceptance of repair and freight quote, coordinate the pickup for products.
    • Address customer complaints and concerns promptly and professionally.
  • Other:
    • Stay updated with the latest technological advancements in equipment and tools.
    • Participate in training programs to enhance technical skills and knowledge.
    • Maintain detailed records of repairs, maintenance, and customer interactions.
    • Special projects and additional responsibilities as assigned by supervisor and/or other department leads.
Requirements:
  • At least 18 years old & have a high school diploma or equivalent.
  • Be interested in and good with hands-on/physical work.
  • Experience with Microsoft Office Suite (Word, Excel, Outlook).
  • Prior experience in warehouse operations, inventory management, or repair/maintenance roles preferred.
Desired Qualities:
  • Organized, detail-oriented & self-starter willing to take initiative to maximize efficiency.
  • Sense of ownership and pride, but also open to coaching & learning new skills & techniques.
  • Ability to follow through, multi-task & prioritize deadlines.
  • Flexibility regarding daily work tasks & focus.
  • Strong problem-solving skills, attention to detail, excellent communication, and customer service skills.
Physical/Environmental Requirements:

Able to meet the physical requirements of warehouse work including ability to lift and/or move objects weighing up to 50 lbs. (individual limit) and 100 lbs. (team lifts).

Level of Visual Acuity:

Viewing of computer and device screens as required to perform warehouse work.

Environmental Conditions:

Inside office locations and sites; trips to project sites.

Travel Needs:

  • This position may require occasional travel to vendors, customers, tradeshows, and jobs sites.

FSLA Exempt/Non-exempt Classification:

  • Non-Exempt Classification:
    • This position is classified as Non-exempt under the Fair Labor Standards Act and subject to the requirement for payment for any hours worked above 40 in a week (overtime) at one and a half times the hourly rate in effect for this position. All overtime hours must be arranged and approved in advance by the supervisor.

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