Patient Care Coordinator
3 weeks ago
We are seeking a dedicated Patient Representative - Part Time to join our team at MD Now urgent care. As a Patient Representative, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients.
Key Responsibilities- Check-in patients in a timely manner and ensure all Web Check-in procedures are followed
- Answer phone calls to the clinic and provide information or refer questions to others as needed
- Verify insurance timely and accurately
- Ensure the occupational client's preference card is followed and occupational procedures are reviewed
- Review all patient paperwork to ensure completeness and collect necessary insurance / demographic information
- Complete Daily Balance Checklist after each shift, including all forms of payment are accounted for and documented
- 1 year of clinical experience in a patient care setting is preferred
- Obtain BLS certification within 30 days of start required
- Strong customer service skills
- Ability to work with multiple computer programs
MD Now urgent care is a physician-led team of healthcare professionals providing high-quality healthcare through a comprehensive lineup of urgent care and occupational health services during convenient hours. We are affiliated with HCA Florida Healthcare, the state's largest provider of healthcare services, allowing us to access expertise across many medical specialties beyond the patient's urgent care visit, should they need it.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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