Chiropractic Care Coordinator
4 days ago
About the Role
We are seeking a highly motivated and organized Front Desk Coordinator to join our team at The Joint Chiropractic. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our members and patients.
Key Responsibilities
- Provide excellent customer service to members and patients, answering phone calls and responding to inquiries in a timely and professional manner.
- Manage patient flow through the clinic, ensuring efficient and organized check-in and check-out processes.
- Process transactions and maintain accurate patient accounts, utilizing point of sale software to ensure seamless operations.
- Collaborate with the team to achieve sales goals, participating in marketing and sales opportunities to attract new patients to our clinics.
- Stay up-to-date on membership options, packages, and promotions, effectively communicating this information to patients and members.
- Contribute to a positive and supportive team environment, upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT, and ACCOUNTABILITY.
Requirements
- High school diploma or equivalent required; previous sales experience and office management or marketing experience a plus.
- Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
- Ability to stand and/or sit for long periods of time, with the capacity to lift up to 50 pounds.
- Bilingual in Spanish and English, with a passion for health and wellness.
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager, and franchisor of chiropractic clinics through The Joint Chiropractic network. With over 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry.
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