Intake Coordinator
1 month ago
Job Summary:
The Intake Specialist I is a key member of our team, responsible for ensuring seamless patient referrals and admissions. This role requires strong communication and organizational skills, with a focus on delivering exceptional patient care.
Key Responsibilities:
- Process patient referrals in a timely and accurate manner, ensuring all necessary information is collected and entered into our system.
- Verify patient insurance coverage and communicate with patients regarding coverage, payment responsibilities, and delivery schedules.
- Collaborate with referral sources, healthcare providers, and other departments to facilitate the processing of referrals and ensure smooth patient transitions.
- Develop and maintain relationships with referral sources, promoting a positive and professional image of Patient Care America.
- Utilize strong analytical and problem-solving skills to identify and resolve issues related to patient referrals and admissions.
- Stay up-to-date with regulatory guidelines and industry standards, ensuring compliance with HIPAA and other relevant regulations.
Requirements:
- High School Diploma or equivalent required; two years of college education preferred.
- Advanced knowledge of English, both verbal and written, including correct grammatical form.
- Working knowledge of Medicare, Medicaid, third-party insurance company guidelines and regulations, medical terminology, and medical billing codes.
- 0-2 years of experience in a healthcare setting, preferably in a home infusion company, home health agency, or similar environment.
- Ability to thrive in a fast-paced environment, with strong organizational and time management skills.
- Excellent communication and interpersonal skills, with the ability to work independently and as part of a team.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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