Patient Service Coordinator

4 days ago


Pensacola, Florida, United States US Radiology Specialists Full time
About the Role

US Radiology Specialists is seeking a highly skilled Patient Service Representative to join our team in Pensacola, FL. As a Patient Service Representative, you will play a vital role in ensuring the smooth operation of our diagnostic imaging facilities.

Key Responsibilities
  • Scheduling Patients: Coordinate patient appointments for diagnostic exams and procedures, ensuring timely and efficient scheduling.
  • Authorization and Verification: Assist with authorization and verification processes to ensure accurate and complete information.
  • Patient Check-In/Out: Greet and check-in patients, ensuring a positive and welcoming experience.
  • Phone Support: Answer multiple phone lines, providing excellent customer service and responding to patient inquiries.
  • Information Management: Provide accurate and complete information to the billing office, ensuring seamless communication.
  • Insurance Verification: Verify patient insurance coverage and benefits, ensuring compliance with regulations.
  • Data Entry: Enter patient data into our system, ensuring accuracy and completeness.
  • Record Management: Process requests and filing of patient records, maintaining confidentiality and security.
Requirements
  • Experience: 1-4 years of experience in a medical office setting or hospital.
  • Authorization and Insurance Verification: Experience in authorizations and insurance verification is preferred.
  • Patient Volume: Ability to handle heavy patient volume with ease.
  • Customer Service: Strong customer service and computer skills are essential.
  • Multi-Tasking: Ability to multi-task and prioritize tasks effectively.
  • Medical Terminology: Knowledge of medical terminology is preferred.
About US Radiology Specialists

US Radiology Specialists is a leading provider of diagnostic imaging services in the United States. With a commitment to excellence and patient care, we strive to provide a comfortable and service-oriented outpatient environment. As an equal opportunity employer, we welcome applicants from diverse backgrounds and perspectives.



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