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Early Career Financial Services Representative
2 months ago
Fidelity Investments is a leading financial services company that offers a range of products and services to help individuals and businesses achieve their financial goals. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate - Financial Services.
This role is ideal for someone who is looking to start their career in financial services and is eager to learn and grow with a dynamic and innovative company. As a Customer Service Associate, you will be responsible for providing exceptional customer service to our clients, answering their questions, and resolving their issues in a timely and professional manner.
Key Responsibilities:- Provide exceptional customer service to clients via phone, email, and other communication channels.
- Answer client questions and resolve issues in a timely and professional manner.
- Work closely with internal teams to resolve complex client issues.
- Develop and maintain a deep understanding of our products and services to effectively communicate with clients.
- Meet or exceed performance metrics and goals.
- High school diploma or equivalent required; bachelor's degree preferred.
- 1-2 years of customer service experience in a financial services or related industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving and analytical skills.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
If you are a motivated and customer-focused individual who is looking to start your career in financial services, please submit your application for this exciting opportunity.
