Member Services Representative
4 weeks ago
Black Hills Federal Credit Union is seeking a highly skilled Member Services Representative to join our team. As a Member Services Representative, you will be responsible for providing exceptional customer service to our members via phone, email, and in-person interactions.
Key Responsibilities:
- Assist members with account inquiries, transactions, and other services
- Provide information and support regarding digital services, including online banking and mobile apps
- Process membership applications, perform account maintenance, and research transactional inquiries
- Assist with loan payment issues, ACH setup, and maintenance
- Perform other member service and teller functions as needed
Requirements:
- Two-year college degree or equivalent experience
- Zero to two years of relevant experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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