Client Care Representative

5 days ago


Minnetonka, Minnesota, United States Medical Information Technology, Inc. Full time

About MEDITECH

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  • We are Medical Information Technology, Inc., a leading healthcare software company committed to delivering exceptional solutions for our clients.
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Job Overview

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  • This role is a unique opportunity to combine technical expertise with excellent communication skills to deliver outstanding customer experiences.
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Key Responsibilities

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  • Analyze and resolve complex customer software and system issues
  • Develop strong relationships with clients and provide ongoing support
  • Collaborate with internal teams to identify and implement process improvements
  • Design and deliver educational content to enhance client understanding and adoption
  • Travel up to 15% of the time to engage with customers and stakeholders
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What We're Looking For

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  • Bachelor's or Associate's degree, preferably in a related field, along with relevant experience
  • Excellent problem-solving and analytical skills
  • Superior communication and interpersonal skills
  • Ability to thrive in a dynamic, fast-paced environment
  • Proven ability to work effectively in a team setting
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Estimated Salary: $70,000 - $90,000 per year


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