Visitor Services Representative

2 weeks ago


Tannersville, Pennsylvania, United States Brookdale Full time
Position Overview

As the welcoming face of Brookdale, you will play a crucial role in greeting and guiding visitors while managing incoming communications. Your clerical expertise will support the operational flow in alignment with established protocols and under the guidance of your supervisor. The following outlines the primary responsibilities associated with this role, which are essential for the effective functioning of the position.

Key Responsibilities

  • Welcome and assist visitors by providing appropriate directions and information.
  • Notify relevant team members of visitor arrivals.
  • Prepare and print patient appointment schedules.
  • Maintain and print the daily operational schedule.
  • Ensure that essential documents are prominently displayed at the reception area.
  • Assemble welcome packages for new admissions.
  • Provide clear directions and information to guests, patients, and representatives.
  • Immediately report any suspicious activities or individuals to a supervisor.
  • Sort and distribute incoming mail as instructed.
  • Operate office equipment such as copiers and other machines as needed.
  • Uphold security protocols by adhering to procedures and maintaining confidentiality.
  • Keep the reception area organized and clean by following established guidelines.
  • Contribute to team efforts by completing related tasks efficiently.
  • Maintain a professional and friendly demeanor at all times.
  • Actively promote Brookdale's values to potential patients, families, and staff.
  • Consistent and reliable attendance is a fundamental aspect of this role.
  • Perform additional duties as assigned.

This is a part-time role requiring availability on weekends.

We encourage individuals from diverse backgrounds to apply, as we believe that a varied team enhances our ability to provide innovative care. If you feel you meet some of the qualifications, we welcome your application.

Brookdale is an equal opportunity employer, committed to maintaining a drug-free workplace and conducting pre-employment substance abuse testing. All qualified candidates will be considered for employment without regard to age, race, color, religion, sex, or national origin.

For further details regarding our company benefits, please visit our website.

Brookdale is dedicated to building a diverse workforce that reflects the communities we serve, encouraging various perspectives and experiences.



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