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Retail Sales Representative

2 months ago

Tannersville, Pennsylvania, United States Tapestry Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our retail team at Kate Spade. As a Sales Associate, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Client & Service Expert:
    • Achieve individual sales goals and develop strong product knowledge across all categories.
    • Ensure exemplary customer service by delivering the ultimate Kate Spade experience.
    • Develop a personal clientele through effective use of selling skills, proactive client outreach, and use of the client book.
  • Building Brand Equity:
    • Understand and communicate the Kate Spade aesthetic, brand philosophy, and lifestyle to customers.
    • Demonstrate interest and ability to work as part of a team.
  • Operational Excellence:
    • Execute operational tasks as per company directives.
    • Accurately process all POS transactions.
    • Adhere to and apply visual directives, ensuring that store standards are executed daily.
  • Physical Requirements:
    • Available to work store schedule, as needed, including evenings and weekends.
    • Standing for extended periods of time.
    • Able to safely lift boxes up to 40 pounds.
    • Comfortable climbing ladders.
  • Skills and Abilities Required:
    • Professional selling skills and exceptional interpersonal skills.
    • Prior luxury goods experience preferred.
    • Proactive ability to multi-task and prioritize.
    • Works well in a team environment.
    • College degree preferred.