Keyholder Fashion Leader

2 weeks ago


Seattle, Washington, United States Crossroads Trading Co. Inc. Full time

About Crossroads Trading Co. Inc.

Crossroads Trading Co. Inc. is a pioneer in the secondhand clothing industry, offering a unique shopping experience since 1991. With 39 retail locations across the United States, we provide a platform for customers to buy, sell, and consign name brand and designer clothing.

We are committed to sustainability and fashion, making us an attractive workplace for individuals who share our values. Our company has been featured in reputable publications such as Harpers Bazaar and Teen Vogue, solidifying our position as an industry leader.

The Role:

We are seeking a Keyholder Fashion Leader to assist the management team with day-to-day store operations and bring our brand promise to life. As a Keyholder, you will be responsible for creating a fun, fashion-centered, and affordable shopping experience for our customers. You will work closely with the management team to drive Crossroads' values, including creating an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience.

Responsibilities:

  • Lead by Example: Greet each customer with a smile and welcome them to our store, creating a welcoming, fun, and inclusive environment to shop and work in.
  • Prioritize and Delegate: Use your team to get everything done, running the store like a well-oiled machine.
  • Teach and Educate: Teach our customers how we work and get them excited about selling their clothes to us.
  • Act with Integrity: Do the right thing and do it right, even when it's difficult.
  • Show Compassion: Embody our core values of service, inclusion, and education, connecting with all customers and trying to help them.
  • Be Reliable: Show up to work on time and ready to go.
  • Be Flexible: Understand that needs change and evolve throughout the day, supporting your team and customers as needed.

Requirements:

  • Experience: Prior supervisory experience in retail (6 months+) is required.
  • Fashion Sense: A good eye for fashion and current trends is essential.
  • Availability: Must be able to work a minimum of 16 hours per week.
  • Able to Work in the US: Must be authorized to work in the United States.

What We Offer:

  • Estimated Salary: $45,000 - $60,000 per year, depending on experience and qualifications.
  • Health Benefits: Medical, dental, and vision insurance for ALL employees who work at least 20 hours a week.
  • Wellness Support: Sick paid time off, Employee Assistance Program (EAP), and wellness resources.
  • Work-Life Balance: Flexible scheduling to meet work and life needs.
  • Financial Incentives: Time and a half pay for select holidays, commuter benefits, and earned wage access through ZayZoon.
  • Growth Opportunities: Clear paths for promotion, ongoing professional development, and opportunities to bond with your team.


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