Scheduling Coordinator

2 months ago


Milwaukee, Wisconsin, United States rayus-radiology Full time

About RAYUS Radiology

RAYUS Radiology is a leading provider of diagnostic imaging services, dedicated to delivering clinical excellence to communities across the region. We are committed to providing superior service to both referring providers and patients, driven by our passion for patient care.

Job Summary:

We are currently seeking a Scheduling Specialist to join our team at RAYUS Radiology. As a Scheduling Specialist, you will play a crucial role in providing exceptional services to patients and referring professionals by managing appointments, handling phone calls, and ensuring accurate scheduling.

Key Responsibilities:

  • Answer phone calls and interact with patients and referring offices professionally
  • Schedule patient examinations according to company guidelines
  • Collect and record personal, financial, and insurance information accurately
  • Ensure patient data is entered correctly into systems
  • Communicate scheduling changes to ensure patient satisfaction
  • Maintain up-to-date database of referring physicians
  • Provide coverage for front office staff as needed
  • Handle insurance precertification and verification tasks
  • Perform additional duties as assigned

Requirements:

  • High school diploma or equivalent
  • Experience with Microsoft Office Suite
  • Computer proficiency and typing skills
  • Ability to manage high call volume
  • Preferred: Customer service experience, medical terminology knowledge, bilingual skills


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