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Customer Service Representative

1 month ago

Newtown, Connecticut, United States Kling Brothers Builders Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Kling Brothers Builders. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve technical issues in a timely and professional manner
  • Provide detailed information about our products and services to ensure customer satisfaction
  • Collaborate with internal teams to resolve customer complaints and concerns
  • Document and update customer records to ensure accurate and up-to-date information
  • Develop and maintain a comprehensive knowledge base of our products and services

Requirements:

  • Previous experience in customer service, sales, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Positive and professional demeanor
  • Strong problem-solving and analytical skills