Customer Service Representative
2 months ago
Job Type
Full-time
Description
Are you passionate about helping others and providing top-notch service? Join our dynamic team as a Customer Service Representative In this exciting role, you'll be the voice of our company, ensuring that every customer interaction is positive and memorable. If you're ready to make a difference and be part of a supportive environment, we want to hear from you
Key Responsibilities:
- Engage with customers via phone, email, and chat to address inquiries and resolve issues promptly.
- Provide product information and guidance to enhance customer experience.
- Troubleshoot problems with enthusiasm and creativity while striving for first-contact resolution.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to share insights and improve service processes.
- Participate in training sessions to stay updated on product knowledge and service techniques.
- Exceed customer expectations by going the extra mile
Ready to Join Us?
Please submit your application today. We can't wait to meet you
Requirements
- Previous experience in customer service is a MUST
- Previous experience in the service industry (not retail) is a MUST
- Routing experience is a PLUS
- Experience in the Pest Control industry and PestPac Software is a MAJOR PLUS
- A friendly demeanor with excellent communication skills (both verbal and written).
- A positive attitude with a strong desire to help others.
- The ability to manage multiple tasks efficiently while maintaining attention to detail.
- A team player who thrives in a collaborative environment.
- Proficient in using computers and navigating various software systems.
Salary Description
$16.00 - $25.00 /hour + Monthly Bonus Incentives
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